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Vacancy: Generalist Adviser (Outreach) x 2

(This post is funded by The British Gas Energy Trust)


We have an exciting new opportunity for a successful candidate to provide generalist advice and support to our clients out in the community. While the successful candidate will be able to provide advice and support on the full range of matters it is anticipated that many enquiries will be around the Cost-of-Living crisis and rising energy costs. The role will involve assessing the client’s situation, dealing promptly with any emergencies, and liaising with other bureau staff and external organisations to support the client as much as possible. The role also involves ensuring that the client’s details are fully captured on our online recording system and that all statistical data is captured for funding purposes. The successful candidate will work very closely with the local Trussell Trust foodbank providers who will provide a befriending service. As this will be based out in the community the ability to travel around Aberdeen between locations is essential.


Salary £21,813 - £24,483 pa (actual salary calculated pro-rata)

2 posts available: 1 x 28 hours per week, 1 x 14 hours per week

Hours to be worked during Monday - Friday 9am-5pm (full days preferred)

Temporary until 31st March 2024 

Up to 6% employer pension contribution

36 days annual leave inclusive of public holidays (calculated on a pro-rata basis)


Closing date: Monday 31st October 2022 at 12 noon

Interviews: 9th November 2022


Information and application forms can be downloaded from the below stated links;

Application Form

Equal Opportunities Monitoring Form

Generalist Adviser (Outreach) Job Description

Please note that CVs will not be accepted


Completed application forms should be returned by e-mail to


Aberdeen Citizens Advice Bureau

41 Union Street, Aberdeen, AB11 5BN

Scottish Charity No SC009674

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