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If you are thinking about claiming Universal Credit for the first time, we can help. Our trained advisers can guide you through the process,

How we can help

At Aberdeen Citizens Advice Bureau we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.


Our trained advisers can help you to:


  • Set-up your Universal Credit account

  • Complete your claim to-dos

  • Verify your identity

  • Make sure you’re providing the right evidence to the Jobcentre 

  • Understand what Universal Credit will mean for you


If you’re not sure what help you need just get in touch and we can work out how we can support you.

Colleagues Working in Office

Visit us: Opening times and directions

Call: Freephone 0800 023 2581


You can find more information on Universal Credit on our self-help advice pages.

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