ABERDEEN FOR OVER 80 YEARS
Aberdeen Citizens Advice Bureau has been providing advice and information to the people of Aberdeen for over 80 years.
Aberdeen Citizens Advice Bureau gives all clients free, confidential, impartial and independent advice on a wide range of subjects, including:
Benefits: questions about entitlements, support with applications and appeals against unfair decisions
Debt advice: how to manage your debts, improve your financial situation and maximize your income (the debt service is funded for people living in Aberdeen City only)
Employment: questions about terms and conditions, dismissal, redundancy, intimidation and unfair dismissal
Immigration: from EU workers to asylum seekers
Consumer Issues: everything from broken kettles to difficulties with gas and electricity suppliers
Relationships: issues relating to splitting up, children, and bereavement
Housing: your rights
Clients facing homelessness and eviction should contact Shelter.
Get advice online at https://www.citizensadvice.org.uk/scotland/
Due to Covid-19 the bureau is currently closed for public access. We hope to re-open drop-in services soon.
In the last few months we have been overwhelmed by the number of clients seeking advice. To ensure we can meet this demand we are training a higher than usual number of Volunteer Advisers.
The time required to undertake this training is impacting on clients, resulting in longer waiting times.
Thank you for your patience and understanding.
We also run a Benefits and Money Advice Outreach Program in the Powis, Torry, Mastrick, Woodside and Northfield areas, as well as Hospital Outreach Service at Aberdeen Royal Infirmary and Woodend Hospital.
If you are in Aberdeenshire find out about the closest Citizens Advice Bureau near you.
We also offer local telephone advice on 01224 586255, Monday to Friday between 10am and 3pm.
Due to the ongoing situation with COVID-19 and in compliance with the Government recommendations, the Drop-In service at Aberdeen Citizens Advice Bureau has been suspended until further notice.
However, we are still available to provide advice by phone and email. Anyone requiring advice is requested to contact the Bureau as follows:
By telephone on 01224 569750 between 10am and 3pm
By email at Bureau@aberdeencab.casonline.org.uk